Service Excellence .

Learn how the Live Chat feature has improved LGM's claims and customer service experience and how to access it from HUB.

We are excited to introduce you to LGM Academy, LGM’s newly rebranded online dealer training offer. Along with this rebranding, we have also partnered with Big Think+ to offer even more exclusive training content for developing soft skills.

As of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.

We are excited to announce the launch of our new bilingual Live Chat and Chatbot feature that work seamlessly with our Dealership Knowledge Base launched earlier this year.

LGM is committed to sharing up-to-date information and resources with you as we respond to the evolving COVID-19 situation. LGM believes these resources from Deloitte are a useful tool for our dealer and OEM partners, especially as we shift from response to recovery and look towards the future.

Streamlining your dealership’s claims process has always been a priority for us. Read here to learn about LGM's self-serve claims and automation experience we've created to meet your evolving needs.

At LGM, we pride ourselves on Responsibility from the Inside Out - especially as we continue to embrace our mission of “Responsible Mobility for all.” Here’s how our employees embrace our “Proud to be Responsible” pledge.